Director Of Operations – Marquee Hoops

School: Marquee Hoops
Position: Director Of Operations
Position Type: Full-time

Marquee Hoops is the grassroots leader in development & exposure in the youth basketball space. We operate 35+ events a year coast-to-coast and provide the most competitive, organized, and professional events in the United States.

Job Summary 

Our Director of Operations will be responsible for and expected to handle the administrative functions and operations of Marquee Hoops which includes the execution and management of all camps, circuits, and tournaments throughout our calendar year.

Roles and Responsibilities 

  1. Execution
  2. Directing in-event operations, including the on-court execution of all events b. Assisting of collection of payments for all team and individual events in a timely fashion
  3. Assisting for all team and player communication for events
  4. Assisting the scheduling of each individual event
  5. Assist on all email marketing
  6. Managing any/all interns related to the sales or administrative side of the business
  7. Network
  8. Travel to other grassroots events for networking
  9. Growing personal brand and social media presence
  10. Scouting reports
  11. Direct the administrative functions and operations of Marquee Hoops which includes assisting in the execution and management of all events
  12. Direct & hire ops event staff with manager of ops: trainers, security, scorekeepers, court monitors, registration, door, & merch
  13. Source, hire, & manage operations interns
  14. Ensure that all flights and transportation for all Marquee Hoops events are booked early and within budgets (including: flights, buses, trains, rental vans, ubers…)
  15. Ensure all housing for staff within budgets at least 3 weeks in advance of event start date
  16. Direct on court operations during events including referees, timers and scorers, crowd control, and game operations
  17. On-site liaison for our security staff in-event
  18. Manage the front door operations at events including setting up the cash box, managing bands sold, tracking money earned, etc.
  19. Ensure that all operational supplies such as bands, chloroplasts, tape, thermometers, power strips etc. are ordered and shipped correctly
  20. Managing setup and breakdown procedures and operations
  21. Directing event packing lists + tear down lists
  22. Responsible for coordinating and training staff for specific events
  23. Coordinate with merch manage and logistics manager on tracking, shipping, arrivals, and sending back of merch and equipment
  24. Communication
  25. Provide attentive customer service via telephone and email to Marquee Hoops customers
  26. Prompt responses on slack
  27. Everyday use of Monday for hot lists and all tasks and projects
  28. Constant quest for Improvement
  29. Responsible for researching functional tools for staff to improve work productivity outside of events
  30. Participate in research for new operations ideas and ways to improve the management and efficiency of our events
  31. Participate in at least one professional development class per year that is geared toward the developing new operations strategies and trends
  32. Participate in research for new logistical ideas and ways to approve the management and efficiency of our events
Applicant Information:

Email resumes to [email protected]

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